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Daugherty Business Solutions, a leading advisory services and technology consulting firm, is recognized for enabling and delivering success in helping organizations reimagine their customer experiences in 2023.

ST. LOUIS - Missouriar -- Daugherty has been named Breakthrough Partner of the Year by Five9, the provider of the Intelligent CX Platform. The Five9 2023 Global Partner Awards recognize the achievements of the Five9 global ecosystem of channel partners, Systems Integrators, strategic alliance partners, and Independent Software Vendors (ISVs).

Daugherty partners with Five9 to bring clients end to end strategic customer care solutions. This includes multiyear contact center strategic road mapping, full stack technology implementation, cloud migration from legacy platforms, CRM/SFA integration, customer and agent experience transformation, Generative AI solution integration and more.

"As the premier CCaaS solution on the market, Five9 continues to lead the way in helping their customers provide faster, more complete outcomes. Daugherty is committed to helping our clients create their strategy and selection criteria for these tools, and we've seen first-hand the power of Five9," Nathan Orwig, Global VP, Enterprise Strategy, Technology & Innovation at Daugherty, said. "We officially established our partnership in 2023 when we began work with a Fortune 20 company together, and in 2024 we look forward to building upon this foundation and also becoming a Certified Implementation Partner. The sky is truly the limit with what we can accomplish together for our customer care solutions!"

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"Our partners consistently provide a high level of value to Five9 and our joint customers. The continued   growth we have experienced over the last several years would not have been possible without the global reach and stellar performance of our partners," said Jake Butterbaugh, Senior Vice President, Global Partners. "These partner award winners represent the best of the best. We are so happy to recognize them and are humbled and inspired by their commitment to Five9 and to delivering outstanding CX. Congratulations, Daugherty, on your well-deserved recognition."

Contact
John Hartmann
***@daugherty.com


Source: Daugherty Business Solutions

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